Direct debit

Telstra: thousands of Belong customers overcharged during direct debit due to “system error”

Belong, Telstra’s low-cost internet and mobile service provider, overcharged its customers overnight, debiting bank accounts on several occasions. Key points: Customers found themselves unable to pay rent and purchase essentials after Belong overcharged their accounts They say the company’s phone line appeared to be down and its online chat system was not working Belong emailed […]