Customer payment

Dutch privacy watchdog tells banks not to use customer payment data for marketing purposes

The Dutch data protection authority, Autoriteit Persoonsgegevens (AP), has told banks they cannot offer customers products based on their spending data. According to, this follows complaints about marketing plans recently revealed by Dutch bank ING. “The payment details really give a complete picture of someone’s life: where you spend your money, the associations you […]

Direct debit

Direct Debit Cancellations Fall to All-Time High with GDPR Introduction, Rapidata Says

Direct debit donation cancellations fell to an all-time high in the months surrounding the implementation of the General Data Protection Regulation last year, payment processing company Rapidata found. At the same time, donor acquisition fell by nearly a third, according to Rapidata 2019 charitable levies monitoring report, released today. But the first figures for 2019 […]