Direct debit

Nationwide: Customers must take a mortgage payment holiday and not cancel the direct debit

Nationwide urges customers to get in touch to set up a mortgage payment holiday rather than simply canceling their direct debit. The mortgage lender said that while most customers contacted them to agree to a three-month mortgage payment holiday, some members canceled their direct debit first. Normally, canceling a direct debit set up to pay […]

Direct debit

CIMB denies the link between Zoom and the problem of “direct debit” | Malaysia

CIMB claimed that “direct debit” transactions, which have been reviewed by the Malaysia Cyber ​​Consumer Association (MCCA), are legitimate purchases made by customers for online services. – photo Reuters KUALA LUMPUR, April 10 – CIMB released a statement denying any suspicious activity on its platforms after a viral message from WhatsApp claims Zoom, a video […]

Direct debit

Increase in withdrawals of direct debits since the start of the coronavirus crisis

More donors than usual have canceled their direct debits from charities since the onset of the coronavirus crisis, data from a charitable payments company suggests. Rapidata, part of the Access group, gathers data on more than 600 charities and around 21 million transactions. It says that in March, the cancellation rate for direct debits stood […]

Direct debit

CIMB “Direct Debit” transaction problem being verified by MCCA

The Malaysia Cyber ​​Consumer Association (MCCA) is aware of the CIMB direct debit issue which has gone viral in recent days. Several customers have complained online about unknown transactions that were simply referred to as “direct debits”. According to MCCA’s cybersecurity manager Mohamad Zulfahmy Roslan, the association has received several reports and is urging the […]

Direct debit

CIMB Says It Will Send Text Messages To Customers Affected By ‘Direct Debit’ Fee By Today (April 4)

CIMB said it will contact customers with “direct debit” charges on their debit cards via SMS from number 62666 by today (April 4). The issue made CIMB a trending topic on Twitter, as more than 60,000 tweets were posted about it as many feared transactions would not be authorized and money would be diverted from […]