Sigma Chi HQ

Main Menu

  • Home
  • Customer payment
  • Direct debit
  • Credit card
  • Digital wallets
  • Payment method

Sigma Chi HQ

Header Banner

Sigma Chi HQ

  • Home
  • Customer payment
  • Direct debit
  • Credit card
  • Digital wallets
  • Payment method
Credit card
Home›Credit card›Cardholders check credit card surcharges

Cardholders check credit card surcharges

By Meaghan H. Gonzales
March 7, 2022
15
0

According to Credit Card Surcharges, a collaboration between PYMNTS and Payroc that surveyed 2,507 credit card users in the United States, an average of 9% of cardholders were asked to pay a surcharge on their last credit card purchase in restaurants or retail stores.

Get the report: Credit Card Surcharges: How Cardholders Respond to Extra Costs

Overall cardholder awareness of merchant surcharges is high, with 84% of cardholders aware that merchants can charge processing fees.

Figure 2A

Additionally, 90% of cardholders review their merchant receipts for surcharges on some, most, or all of their credit card purchases. Seventy-one percent of cardholders check their receipts for surcharges after all or most of their credit card purchases, and 19% do so for some of their purchases.

Cardholder awareness of credit card surcharges is high for every financial lifestyle, income level and age group surveyed. Millennials and bridge millennials are the generations with the highest share of awareness among generations. Cardholders who earn more than $100,000 per year are the most aware among income groups. There is little variation in knowledge of card surcharges among the three financial lifestyles tracked in the survey.

Figure 2B

Twenty-one percent of cardholders say having to pay a surcharge has negatively impacted their perception of the merchant who charged them the surcharge.

In addition, 56% of cardholders who had to pay a surcharge on their last purchases say that they would be “very” or “extremely” likely to switch merchants if they had to pay one again.

Yet 85% of cardholders who are presented with surcharges agree to pay them.

Consumers frequently used a different payment method specifically to avoid paying extra. There are several payment methods they use as alternatives to credit cards to bypass surcharges, 71% of cardholders using cash, 40% using debit cards, 22% using PayPay, 19% using digital wallets and 19% using checks.

Figure 4

——————————

NEW PYMNTS DATA: ACCOUNT OPENING AND LOAN SERVICE IN THE DIGITAL ENVIRONMENT

On: Forty-two percent of US consumers are more likely to open accounts with financial institutions that facilitate automatic sharing of their bank details upon sign-up. The PYMNTS study Account opening and loan management in the digital environmentsurveyed 2,300 consumers to explore how FIs can leverage open banking to engage customers and create a better account opening experience.

Related posts:

  1. Gemini 2021 credit card review – Forbes Advisor
  2. Lloyds Bank Launches New Cashback Credit Card: Is It Good?
  3. AVL “hustle” or “glitch” parking? Credit card only?
  4. Banks limiting overdraft fees; Credit card debt has increased during the pandemic
Tagscredit cardsdebit cardsdigital walletsfinancial institutionspayment methodunited states
  • Credit card
  • Customer payment
  • Digital wallets
  • Direct debit
  • Payment method
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • February 2019
  • January 2019
  • December 2018
  • November 2018
  • September 2018
  • July 2018
  • May 2018
  • April 2018
  • March 2018
  • January 2018
  • December 2017
  • October 2017
  • August 2017
  • April 2017
  • December 2016
  • November 2016
  • October 2016
  • June 2016
  • April 2016
  • December 2015
  • August 2015
  • May 2015
  • March 2014
  • September 2013
  • March 2012
  • Citcon and Bold Commerce open more than 150 digital wallets for DTC retailers and brands
  • Crypto TDS, New Credit Card Rules, Higher PAN-Aadhaar Linkage Fine: 5 Changes Coming Into Effect From July
  • Living comfortably on a budget | On your debt
  • SignD uses Smart Engines artificial intelligence solutions for credit card OCR
  • The Benefits and Lure of Online Loan Application – CryptoMode
  • Privacy Policy
  • Terms and Conditions